FREQUENTLY ASKED QUESTIONS

WHAT IS A PRINTABLE?

A printable is a digital file that you purchase, download, and can then print endlessly for your personal use.

WHY PRINTABLES? DO YOU SELL PHYSICAL VERSIONS OF YOUR PRINTABLE PRODUCTS?

As of right now, all planners and trackers are only offered in printable versions. However, I will soon be formulating physical products based off of which ones I sell the most of. MaddieMade printables are meticulously created on a top-of-the-line software and are among the highest quality on the market.

I CLICKED "SAVE FILE" WHEN I OPENED MY DOWNLOAD, BUT NOW I CAN'T FIND IT. WHAT DO I DO?

If you can’t find the files on your computer or accidentally delete them, I would recommend checking the downloads folder of your computer. All of the files that you have downloaded (including from the internet, from e-mails, etc.) will be in that folder. There is a search menu you can use to search and find the name of the download.

WHAT IS A "ZIP" FILE, AND HOW DO I OPEN IT?

A ZIP file is used to compress several items into one place, and can be opened simply by double-clicking on it. A folder should appear. To access your downloads, double-click on the folder and all files will appear. They may or may not be grouped into multiple folders within the ZIP file, depending on the contents of the download.

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